1515 Privacy Policy — User Information Protection
1515 takes the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, and your rights as a user of our platform in Malaysia.
Effective Date: 1 January 2026
Information We Collect
When you register or use the 1515 platform, we collect various types of information to ensure a safe, seamless and relevant experience for you.
Personal Account Information
During registration, we collect your full name, phone number, date of birth and any information required for identity verification. This is used to create and manage your account and to ensure compliance with the platform's minimum age policy.
Device & Browser Information
We automatically collect technical data including device type, operating system, browser type, IP address, time zone and language settings. This helps us optimise the platform experience across the range of devices used by Malaysian users.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your payment method, such as your bank account name, partial account number or digital wallet details. We do not store full credit card details or sensitive payment information on our servers.
Usage & Activity Data
We record activity within the platform, including games played, bets placed, session timestamps and navigation patterns. This data helps us improve the platform and identify any suspicious activity to protect all 1515 users.
How Your Information Is Used
1515 uses the information collected solely for legitimate purposes necessary to operate the platform. The following are the primary purposes for which your data is used:
- Account management — creating, verifying and maintaining your account securely
- Transaction processing — managing deposits and withdrawals in Malaysian Ringgit (MYR)
- Platform Security — detecting and preventing fraud, manipulation or unauthorised access
- Service improvements — analysing usage patterns to improve functionality and the user experience
- Support communications — addressing your enquiries, complaints and support requests
- Legal compliance — meeting applicable legal requirements, including Know Your Customer (KYC) processes
1515 will not use your data for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 1515 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you browse our platform.
Types of Cookies Used
- Session cookies — keeping you logged in during an active session and storing temporary interface preferences
- Preference cookies — saving your language settings and display preferences for future visits
- Analytical cookies — collecting statistical data on how users interact with the platform for internal improvement purposes
- Security cookies — helping detect suspicious activity and protecting your account from unauthorised access
You may configure your browser to block or delete cookies, though this may affect certain features on the 1515 platform. For more information about cookies, visit our FAQ page.
Data Storage, Security & Sharing
Data Retention
1515 retains your personal information for as long as your account remains active and for any additional period required to meet legal obligations or resolve disputes. Once an account is closed and there is no further legal basis for retaining the data, your information will be securely deleted or anonymised.
Technical Security Measures
All data is transmitted over encrypted connections using SSL standards. Sensitive information is stored in encrypted format within protected databases. Only authorised personnel have access to user data, and all such access is logged and monitored.
Third-Party Sharing
1515 does not sell, rent or share your personal information with third parties for commercial purposes. Data sharing only occurs in the following limited circumstances:
- Trusted payment service providers for processing your MYR transactions
- Relevant authorities where required by applicable law
- Technical service providers bound by strict confidentiality agreements
All third parties involved are required to comply with data protection standards equivalent to or higher than those set by 1515.
Your Rights & How to Reach Us
Access & Correction Rights
You have the right to request a copy of the personal information we hold about you at any time. If any details are inaccurate or out of date, you may contact the 1515 support team to request a correction. We will process all correction requests within a reasonable timeframe.
Right to Erasure
Once your account is voluntarily closed and there are no legal obligations preventing it, you may request the deletion of your personal data. Please note that certain records may need to be retained for periods required under laws relating to fraud prevention or regulatory compliance.
Changes to This Policy
1515 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via an in-platform notice or to your registered email address. Continued use of the platform after such notice constitutes acceptance of the updated policy.
Contact Support
For any enquiries regarding this Privacy Policy, data access requests or data protection complaints, please contact us at [email protected]. You can also find additional information on the FAQ us. The 1515 support team is available to assist in Bahasa Malaysia.
Your Data Is Safe With Us
Register for a 1515 account with confidence — our platform is built to robust data security standards to protect the privacy of Malaysian users.
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